Welcome

At With The Flow (withtheflow.co), we take your privacy seriously. This policy explains how we collect, use, and protect your information. We're designed with you and your privacy in mind.

What Information We Collect

We collect information only when you choose to share it with us. Here's what we might collect:

• Email address: When you join our waitlist or create a club membership account
• Account information: Username, password, and profile details for club members
• Story submissions: Text, images, and personal information you share in real stories
• Chat interactions: Messages you send to Chat With Sis (our AI companion)
• Usage data: Pages you visit, time spent, clicks, and other browsing activity

How We Use Your Information

We use your information to:

• Provide and improve our services (education, chat, community features)
• Send you updates about With The Flow (only if you've opted in)
• Respond to your questions and support requests
• Personalize your experience
• Understand how people use our site to make it better
• Prevent fraud and keep our site secure

Data Storage & Technology

Firebase & Firestore: We use Google's Firebase platform to securely store your data, including account information, chat history, and story submissions. Firebase provides enterprise-grade security and encryption.

Cookies & Local Storage: We use cookies and browser storage to remember your preferences, keep you logged in, and improve your experience. You can disable these in your browser settings.

Third-Party Services

We work with trusted partners:

• Firebase (Google): Data storage and authentication
• Netlify: Website hosting
• OpenAI: Powers Chat With Sis (our AI companion)

These services have their own privacy policies. We recommend reviewing them to understand how they handle data.

Data Retention & Deletion

Your data is yours. You can delete your account and all associated data anytime from your profile settings. Once deleted, we'll remove your information within 30 days, though some data may persist in backups for a limited period.

If you have questions about your data or want to request deletion, email us at hello@withtheflow.co.

Children's Privacy

With The Flow is designed for teens (ages 13+). We don't knowingly collect information from children under 13. If you're under 13, please ask a parent or guardian before using our site.

If we discover we've collected data from someone under 13 without parental consent, we'll delete it immediately. Contact us at hello@withtheflow.co if you're concerned.

Your Privacy Rights

You have the right to:

• Access your data and see what we've collected
• Request corrections if information is inaccurate
• Delete your account and data
• Opt out of marketing emails anytime

Contact Us

Have questions about your privacy? We'd love to hear from you.

Email: hello@withtheflow.co

Changes to This Policy

We may update this policy occasionally. We'll let you know about major changes by email or a prominent notice on our site. Your continued use means you accept the updated terms.

Thank you for trusting us with your information. At With The Flow, your privacy and safety are always our priority.